Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurie Elseroad

Laurie Elseroad

May 2, 2024

1  out of  5 rating by Laurie Elseroad
"Contacted me two weeks before my homeowners insurance policy would be canceled for the first time. They had been billing my mortgage company and did not receive a check for them for 4 months and then finally decided to let me know 2 weeks before cancelation and said that they would not extend my cancelation date even though I was just made aware that the mortgage company had not been paying the insurance bill."
Profile photo of Javon Page

Javon Page

October 5, 2023

5  out of  5 rating by Javon Page
"Taj was awesome! very informative and helpful ask for here when service is needed !!!!"
Profile photo of Terrie Smith

Terrie Smith

April 18, 2023

5  out of  5 rating by Terrie Smith
"I'm shopping around for renter's insurance and I spoke with Domiontaye. She was very insightful and kind. Great customer service."
Profile photo of Aaliyah Gayle

Aaliyah Gayle

April 18, 2023

5  out of  5 rating by Aaliyah Gayle
"I would recommend Gail Moody’s office to anyone I know who’s looking for insurance. The agents are extremely kind and helpful. I spoke with Domiontaye and she answered all of my questions thoughtfully, she was a life saver and was so kind."
Profile photo of Lionel Campbell

Lionel Campbell

April 17, 2023

5  out of  5 rating by Lionel Campbell
"This company is amazing!! I spoke with a young woman named Domiontaye. She was so knowledgeable and answered all of my questions, giving me all of the information I called about. She communicated clearly and she was extremely kind and patient with me. I would recommend this company to anyone who is looking to purchase any type of insurance."
Profile photo of Tanya Mo

Tanya Mo

March 22, 2023

2  out of  5 rating by Tanya Mo
"Today I am editing my review because of the agent; her employees are awesome- thank Goodness for them, hence why the reviews are good. After 21 years, I parted ways with this location, because the agent provides very poor customer service. She doesn't follow-up nor call back. I gave the benefit of a doubt several times. The prior agent, whom retired, was great prior to her arrival. Several months ago, I requested information to change my policy; she never provide the information. The wrong people would have benefited if something had happened to me. I sent her a message to let her know I planned to change my agent- she neither responded to apologize nor acknowledge my departure. She is earning good ratings, because of her employees. We have got to do better Ms. Moody. Nonetheless, I still give Malia 5 stars. A while back, I called the office with a concern and made a request while at it. Malia told me she'd obtain additional information and get back to me. She responded expeditiously and fulfilled my request within matter of minutes. Her customer service skills are outstanding. Thank you Malia."
Profile photo of levi smith

levi smith

November 30, 2022

5  out of  5 rating by levi smith
"Spoke with an agent name asia smith she was very polite and knowledgeable she was patient with me after I asked her question after question ! She helped me get a better rate then I would’ve gotten going somewhere else !"
Profile photo of Edith Lopez

Edith Lopez

November 24, 2022

5  out of  5 rating by Edith Lopez
"Muy buen servicio y lo mejor que hablan español! Puede entender muy claramente toda la información! Recomendado a Maria !"
Profile photo of Abigail Lopez

Abigail Lopez

November 23, 2022

5  out of  5 rating by Abigail Lopez
"I spoke with an agent name Maria and she was extremely helpful. I 100% recommend her, she speaks Spanish and was able to answer all my family’s questions. Overall great service."
Profile photo of Jacob Sanchez

Jacob Sanchez

November 23, 2022

5  out of  5 rating by Jacob Sanchez
"This is an excellent office. They have someone that works there named Maria Aranda-Lopez. She helped me acquire home insurance quickly and effectively, she communicated clearly and efficiently with the underwriters and was able to assist me with my home purchase. She is extremely intelligent and any company would be lucky to have her, thankfully she’s on my side :)!"
Profile photo of Aliya Mooney

Aliya Mooney

November 22, 2022

5  out of  5 rating by Aliya Mooney
"10/10 would recommend Gail Moody’s office. The agents in this office are so kind and professional when it comes to a customers needs and questions. I recommend speaking to Maria! She is a true life saver and helped me get through all the tedious Insurance claims, etc. She helped me with all my questions and even broke down all the rates and payments for me. Thank you!!"
Profile photo of Stan Hall

Stan Hall

May 10, 2022

5  out of  5 rating by Stan Hall
"Mr. Allen answered all my questions and was very diligent in getting me the best insurance policy that fits my needs. Like a good neighbor."
Profile photo of Isaiah M.

Isaiah M.

May 10, 2022

5  out of  5 rating by Isaiah M.
"I was helped by Jarelle and let me say, that was the most stress free experience I’ve ever had! 10/10 Highly recommend"
Profile photo of AJ Crawford

AJ Crawford

May 10, 2022

5  out of  5 rating by AJ Crawford
"Worked with an agent named Jarelle Allen and his service was impeccable. Mr. Allen made sure to address all my concerns and break everything down. I will be recommending Gail Moody to all my family and friends due to his customer service."
Profile photo of Arron Stephens

Arron Stephens

May 10, 2022

5  out of  5 rating by Arron Stephens
"The gentleman I worked with Jarelle Allen was very professional and patient and answered all of my questions"
Profile photo of Devonte Berry

Devonte Berry

May 6, 2022

5  out of  5 rating by Devonte Berry
"Jarelle was very helpful and informative. I appreciate his service."
Profile photo of Daris Bevins

Daris Bevins

March 29, 2022

5  out of  5 rating by Daris Bevins
"Gail and her staff was professional and highly helpful . I appreciate the great service!!"
Profile photo of Valarie Phillips

Valarie Phillips

March 29, 2022

5  out of  5 rating by Valarie Phillips
"Gail's experience and knowledge assisted our family when we had a water incident in our home. I called her and she immediately went into action. She was available and responded quickly. She provided us with immediate access to the services we needed. I highly recommend Gail."
Profile photo of LaKita Berry

LaKita Berry

March 28, 2022

5  out of  5 rating by LaKita Berry
"Very professional and informative as to what would be the better benefits and my family. Enjoy speaking with the Agents when I have questions"
Profile photo of Marvia Sawyer

Marvia Sawyer

March 27, 2022

5  out of  5 rating by Marvia Sawyer
"Exemplary experience that has afforded me to meet my insurance needs."
Profile photo of Stacy Ridgeway

Stacy Ridgeway

March 27, 2022

5  out of  5 rating by Stacy Ridgeway
"Whether it’s your first time or you need a change, Gail Moody and her team of experts are committed to your insurance and investment needs. Gail is polite, professional, and has over 20 years of experience. I highly recommend her to family, friends, and clients."
Profile photo of Darien Fowler

Darien Fowler

March 26, 2022

5  out of  5 rating by Darien Fowler
"I’ve been acquainted with this agency for a while, and my experience has been top notch. I feel confident in knowing my affairs are in good hands."
Profile photo of Rachelle Hardnett

Rachelle Hardnett

March 25, 2022

5  out of  5 rating by Rachelle Hardnett
"Knowledgeable and professional! I had such a great experience! I definitely recommend to everyone!"
Profile photo of Rhonda Billingslea

Rhonda Billingslea

March 25, 2022

5  out of  5 rating by Rhonda Billingslea
"Gail Moody has been extremely helpful and professional. I had an accident and called the claims office. When I reported my accident to claims, I had challenges getting a response. Gail Moody's office followed-up for me so I could get a response within a reasonable timeframe. Ms Moody made a special call to me after my accident to see if I was okay. I really love the sincerity this office has for their customers. She didn't have to call me or follow-up with the claims office. It made me feel better and the process easier."
Profile photo of Danielle Giddins

Danielle Giddins

March 24, 2022

5  out of  5 rating by Danielle Giddins
"Love the spirit of this office, Very professional, explains specific benefits for your needs, delivers quotes and answers questions immediately, we are very pleased with the care you provide for our business and personally"