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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aliya Mooney

Aliya Mooney

October 31, 2024

5  out of  5
rating by Aliya Mooney
"I love this office! Thanks to Maria I have all possible insurance through State Farm. Thank you!!"
We responded:
"Thanks Aliya! We appreciate the opportunity to earn your business everyday. Maria is a wonderful asset to our team. Thanks for taking the time to leave us a review!"
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Destiny Johnson

October 17, 2024

5  out of  5
rating by Destiny Johnson
"Maria was very helpful and patient with me! She was a pleasure. Thank you so much!"
We responded:
"Destiny we appreciate you taking the time to leave our office a review. Maria is an awesome asset to the team and we’re thrilled she could assist you. Please don’t hesitate to call on us again! "
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Nook Nicole

October 16, 2024

5  out of  5
rating by Nook Nicole
"Its hard finding insurance agents willing to throughly answer your questions and make sure you are comfortable in your purchase. Maria was such a delight, i couldn’t have asked for someone more patient and attentive. Thank You!"
We responded:
"Thank you for allowing us to earn your business! We agree, Maria is amazing to work with. Please continue to call on us for all of your insurance and financial services needs. Thanks for the review!"
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D hizzle

October 4, 2024

5  out of  5
rating by D hizzle
"Excellent service! Gail has hired courteous and knowledgeable staff who will get the job done!"
We responded:
"Thank you so much for this awesome review. We appreciate you taking the time to leave it for us!"
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Abdul

September 10, 2024

5  out of  5
rating by Abdul
"I have been using their services for both Home and Auto insurance for years now. I had a fantastic experience with Office of Gail Moody. The team is exceptionally knowledgeable and taking the time to thoroughly explain my insurance options. I recently talked on phone with Kristina, she was incredibly welcoming and professional. She took the time to understand my needs and explained my options clearly, making the whole process smooth and easy. The Whole team is patient, answering all questions and making sure everything is going well. I highly recommend Office of Gail Moody to anyone looking for reliable, customer-focused insurance solutions."
We responded:
"Thank you, Abdul, for this incredibly awesome review. We strive to be thorough in our interactions with our customers. We are here to help with your insurance and financial services needs. Please contact us whenever the need arises. Thanks again!"
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Laurie Elseroad

May 2, 2024

1  out of  5
rating by Laurie Elseroad
"Contacted me two weeks before my homeowners insurance policy would be canceled for the first time. They had been billing my mortgage company and did not receive a check for them for 4 months and then finally decided to let me know 2 weeks before cancelation and said that they would not extend my cancelation date even though I was just made aware that the mortgage company had not been paying the insurance bill."
We responded:
"Hi Laurie, I know this situation has been resolved. I just wanted to note that we sincerely appreciate your business. Please contact us should you have any additional questions or concerns. "
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Javon Page

October 5, 2023

5  out of  5
rating by Javon Page
"Taj was awesome! very informative and helpful ask for here when service is needed !!!!"
We responded:
"Javon thanks so much for this awesome review and for recognizing Taj! We appreciate the opportunity to earn your business. Thanks again!"
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Terrie Smith

April 18, 2023

5  out of  5
rating by Terrie Smith
"I'm shopping around for renter's insurance and I spoke with Domiontaye. She was very insightful and kind. Great customer service."
We responded:
"We appreciate your business and your kind words about our team! Please don’t hesitate to reach out for your insurance and financial services needs. "
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Aaliyah Gayle

April 18, 2023

5  out of  5
rating by Aaliyah Gayle
"I would recommend Gail Moody’s office to anyone I know who’s looking for insurance. The agents are extremely kind and helpful. I spoke with Domiontaye and she answered all of my questions thoughtfully, she was a life saver and was so kind."
We responded:
"Thanks Aaliyah, we appreciate your kind words. Thank you for allowing our office the opportunity to earn your business!"
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Lionel Campbell

April 17, 2023

5  out of  5
rating by Lionel Campbell
"This company is amazing!! I spoke with a young woman named Domiontaye. She was so knowledgeable and answered all of my questions, giving me all of the information I called about. She communicated clearly and she was extremely kind and patient with me. I would recommend this company to anyone who is looking to purchase any type of insurance."
We responded:
"What an awesome review! Thanks Lionel, we appreciate you and the opportunity to earn your business. Please don’t hesitate to call us should the need arise!"
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Tanya Mo

March 22, 2023

2  out of  5
rating by Tanya Mo
"Today I am editing my review because of the agent; her employees are awesome- thank Goodness for them, hence why the reviews are good. After 21 years, I parted ways with this location, because the agent provides very poor customer service. She doesn't follow-up nor call back. I gave the benefit of a doubt several times. The prior agent, whom retired, was great prior to her arrival. Several months ago, I requested information to change my policy; she never provide the information. The wrong people would have benefited if something had happened to me. I sent her a message to let her know I planned to change my agent- she neither responded to apologize nor acknowledge my departure. She is earning good ratings, because of her employees. We have got to do better Ms. Moody. Nonetheless, I still give Malia 5 stars. A while back, I called the office with a concern and made a request while at it. Malia told me she'd obtain additional information and get back to me. She responded expeditiously and fulfilled my request within matter of minutes. Her customer service skills are outstanding. Thank you Malia."
We responded:
"Tanya we’re sorry to hear that you’ve changed your review and would love to be able to speak with you. We’d appreciate it if you’d reach out at your earliest convenience. Be well!"
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levi smith

November 30, 2022

5  out of  5
rating by levi smith
"Spoke with an agent name asia smith she was very polite and knowledgeable she was patient with me after I asked her question after question ! She helped me get a better rate then I would’ve gotten going somewhere else !"
We responded:
"Thanks Levi for the awesome review. We appreciate your business and confidence in our team!"
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Edith Lopez

November 24, 2022

5  out of  5
rating by Edith Lopez
"Muy buen servicio y lo mejor que hablan español! Puede entender muy claramente toda la información! Recomendado a Maria !"
We responded:
"Thank you Edith! Maria is amazing. We appreciate your business."
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Abigail Lopez

November 23, 2022

5  out of  5
rating by Abigail Lopez
"I spoke with an agent name Maria and she was extremely helpful. I 100% recommend her, she speaks Spanish and was able to answer all my family’s questions. Overall great service."
We responded:
"We love to hear from our customers. Thanks Abigail for sharing your experience. We appreciate your business!"
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Jacob Sanchez

November 23, 2022

5  out of  5
rating by Jacob Sanchez
"This is an excellent office. They have someone that works there named Maria Aranda-Lopez. She helped me acquire home insurance quickly and effectively, she communicated clearly and efficiently with the underwriters and was able to assist me with my home purchase. She is extremely intelligent and any company would be lucky to have her, thankfully she’s on my side :)!"
We responded:
"Thanks Jacob! We appreciate your business and you taking the time to give feedback. Please call on us should the need arise in the future!"
Profile photo of Aliya Mooney

Aliya Mooney

November 22, 2022

5  out of  5
rating by Aliya Mooney
"10/10 would recommend Gail Moody’s office. The agents in this office are so kind and professional when it comes to a customers needs and questions. I recommend speaking to Maria! She is a true life saver and helped me get through all the tedious Insurance claims, etc. She helped me with all my questions and even broke down all the rates and payments for me. Thank you!!"
We responded:
"Thanks Aliya, we appreciate your kind words! Please call us for all your insurance and financial services needs."
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Stan Hall

May 10, 2022

5  out of  5
rating by Stan Hall
"Mr. Allen answered all my questions and was very diligent in getting me the best insurance policy that fits my needs. Like a good neighbor."
We responded:
"We appreciate your business and the awesome review! Please let us know how we can be of service to you when the need arises in the future."
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Isaiah M.

May 10, 2022

5  out of  5
rating by Isaiah M.
"I was helped by Jarelle and let me say, that was the most stress free experience I’ve ever had! 10/10 Highly recommend"
We responded:
"Isaiah, we’re thrilled about the experience that you had with our team! We strive each day to do our best for our customers. Thanks again!"
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AJ Crawford

May 10, 2022

5  out of  5
rating by AJ Crawford
"Worked with an agent named Jarelle Allen and his service was impeccable. Mr. Allen made sure to address all my concerns and break everything down. I will be recommending Gail Moody to all my family and friends due to his customer service."
We responded:
"Thanks AJ for the great review of our team! We appreciate the business. Please call us whenever the need arises."
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Arron Stephens

May 10, 2022

5  out of  5
rating by Arron Stephens
"The gentleman I worked with Jarelle Allen was very professional and patient and answered all of my questions"
We responded:
"Thanks Arron for the awesome review! We’re happy to know of your outstanding experience. Please contact us whenever the need arises."
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Devonte Berry

May 6, 2022

5  out of  5
rating by Devonte Berry
"Jarelle was very helpful and informative. I appreciate his service."
We responded:
"Thank you Devonte for your review! Please feel free to call on our office for all of your insurance and financial needs."
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Daris Bevins

March 29, 2022

5  out of  5
rating by Daris Bevins
"Gail and her staff was professional and highly helpful . I appreciate the great service!!"
We responded:
"Thank you for your business! Please call on us for all of your insurance and financial services needs."
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Valarie Phillips

March 29, 2022

5  out of  5
rating by Valarie Phillips
"Gail's experience and knowledge assisted our family when we had a water incident in our home. I called her and she immediately went into action. She was available and responded quickly. She provided us with immediate access to the services we needed. I highly recommend Gail."
We responded:
"Valarie, thank you for your awesome review! We truly appreciate your business."
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LaKita Berry

March 28, 2022

5  out of  5
rating by LaKita Berry
"Very professional and informative as to what would be the better benefits and my family. Enjoy speaking with the Agents when I have questions"
We responded:
"Thanks for the amazing review! Please call us for all of your insurance and financial services needs."
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Marvia Sawyer

March 27, 2022

5  out of  5
rating by Marvia Sawyer
"Exemplary experience that has afforded me to meet my insurance needs."
We responded:
"Marvia, thank you for your amazing review. We appreciate you!"